Tag Archives: Customer Management
Staying Relevant in the Online Age – Part Two
In part two of our series, industry commentators argue that agents need to focus on serving and engaging with their clients to stay relevant in the online age.
Staying Relevant in the Online Age – Part One
When potential clients can access a vast range of market information and property listings online, and even buy and sell their own properties via the Internet if they choose, how do agents highlight their value?
Post-Sale Communications: Customers for Life
You’ve done the deal – sold the house, signed the papers, collected the cash and shaken hands. So what’s next? Goodbye and thanks for coming?
Vendor Reports: Why Are They Important?
Don’t be frightened of the statistics – use them to upsell new advertising options and manage your vendor’s expectations.
Referral Programs that Actually Work
While it’s not particularly hard to implement a referral program, there are a few ways in which companies from any industry can slip up. So before you send that email, take a minute to ask yourself these questions.
Make the Most of Facebook Fans
With all the hype surrounding Twitter over the last 12 months, you could be forgiven for wondering whether Facebook is gradually going out of style. In fact, it might come as a surprise to learn that Facebook is more popular than ever, and businesses are quickly realising that over 100 million monthly visitors in the US alone is a potential audience they can’t afford to ignore.
respage.com: Social Property Management
US company 4Walls LLC has released their latest service designed to help apartment owners and managers use social media to communicate with their residents and ideally improve engagement and retention rates for their properties.
DotLoop Promises “Quantum Leap” in Sales
DotLoop, and online transaction platform, has recently been established.
Three New Online Time Savers
Here are three of the latest offerings from the world of online time savers.
Obtaining Instructions Part 2: From Theory to Practice
Here is one practical example of how you can implement an early relationship building exercise with potential sellers.
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